Privacy Policy

Introduction

RockLike Agency LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bonds.rocklikeagency.com and use our surety bond services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you use our services, we may collect:

• Name and business name
• Email address
• Phone number
• Business address
• Information related to your bond application

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and general location
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website or source

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to understand how our services are used. These technologies help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Deliver relevant advertisements
• Measure the effectiveness of our marketing campaigns

Third-Party Advertising Pixels

We use advertising pixels and tracking technologies from the following third-party platforms to deliver targeted advertisements and measure ad performance:

Managing Cookies

You can control cookies through your browser settings. You may also opt out of targeted advertising:

• Google Ads Settings
• Facebook Ad Preferences
• TikTok Privacy Settings
• Network Advertising Initiative Opt-Out

How We Use Your Information

We use the information we collect to:

• Process your surety bond applications
• Communicate with you about your bond quotes and applications
• Send you marketing emails about our services (with your consent)
• Improve our website and services
• Analyze usage patterns and optimize user experience
• Display relevant advertisements on third-party platforms
• Comply with legal obligations

Email Communications

When you provide your email address, we may send you:

• Bond quote information and application updates
• Payment links and transaction confirmations
• Bond renewal reminders
• Marketing communications about our services

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

Information Sharing

We do NOT sell your personal information to third parties.

We may share your information with:

• Surety Bond Carriers: To process your bond applications
• Service Providers: Who help us operate our business (payment processors, email services)
• Advertising Partners: Through cookies and pixels as described above (not your personal contact information)
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure data storage with access controls
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Your Privacy Rights

Depending on your location, you may have the following rights:

For All Users

• Access the personal information we hold about you
• Request correction of inaccurate information
• Opt out of marketing communications
• Request deletion of your personal information

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your rights

European Residents (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR:

• Right to access and data portability
• Right to rectification and erasure
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Bond-related records may be retained for the duration of your bond plus additional years as required for legal and regulatory compliance.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: